Contract Details
The MCA has a requirement for a modern, cloud-based ITSM platform to replace the legacy toolset, enabling improved service delivery, automation, analytics, and integration with MCA's digital ecosystem. The new solution will support ITIL-aligned processes, enhance user experience, and deliver measurable benefits including faster resolution times, improved CMDB accuracy, and better self-service. This solution was tendered as a Further Competition under Government Commercial Agency framework Technology Products & Associated Services 2, under Lot 3.
Scope of Works
This contract has been awarded to XMA LIMITED by MCA - Maritime and Coastguard Agency in the United Kingdom. The contract is valued at £111,400 and falls under the Technology sector.
About This Award
This contract award was published on 09 September 2026 via Contracts Finder (UK). The contract has been awarded to XMA LIMITED, work with a reported value of £111,400, issued by MCA - Maritime and Coastguard Agency in United Kingdom.
Sector: Technology
This award is classified under Technology. ContractAwarded.com tracks procurement awards across all major sectors, sourcing data daily from official UK and EU government portals, trade publications and global news feeds.
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