Contract Details
Ofgem is seeking to commission a deliberative research project to explore how consumers think about, assess and respond to different approaches to cost allocation and cost recovery across the energy system. The supplier will conduct market research to examine consumers lived experiences and priorities in relation to affordability, quality of service, ease of engagement, fair treatment, and the effectiveness of support available to vulnerable consumers. The findings will provide Ofgem with robust evidence on consumer preferences, including what consumers value most, the trade-offs they are willing to make, and the reasons underpinning those preferences. This will support informed decision-making on future policy and regulatory approaches to cost allocation and recovery, ensuring that consumer perspectives are appropriately reflected in Ofgem's considerations.
Scope of Works
This contract has been awarded to Thinks Insight & Strategy (Britain Thinks) Limited by Ofgem in the United Kingdom. The contract is valued at £193,512 and falls under the Energy sector.
About This Award
This contract award was published on 28 August 2026 via Contracts Finder (UK). The contract has been awarded to Thinks Insight & Strategy (Britain Thinks) Limited, work with a reported value of £193,512, issued by Ofgem in United Kingdom.
Sector: Energy
This award is classified under Energy. ContractAwarded.com tracks procurement awards across all major sectors, sourcing data daily from official UK and EU government portals, trade publications and global news feeds.
ℹ️ If any information in this article is inaccurate, please report it here or email hello@contractawarded.com.