Contract Details
Norfolk County Council was seeking a telephony provider to deliver Microsoft Teams Direct Routing (or equivalent) connectivity across two tenants, including SIP trunking, DDI number porting and management, and support for non-geographic numbers and number delivery into our existing contact centre platform. This will include advanced call management and routing via a secure customer portal, including management of non-geographic and DDI ranges, along with Teams analytics and compliance recording capabilities. Additionally, the service will include administration and provisioning tools for Teams users and DDI numbers.
Scope of Works
This contract has been awarded to Trustmarque Solutions Limited by NORFOLK COUNTY COUNCIL in the United Kingdom. The contract is valued at £255,603 and falls under the Transport sector.
About This Award
This contract award was published on 25 August 2026 via Contracts Finder (UK). The contract has been awarded to Trustmarque Solutions Limited, work with a reported value of £255,603, issued by NORFOLK COUNTY COUNCIL in United Kingdom.
Sector: Transport
This award is classified under Transport. ContractAwarded.com tracks procurement awards across all major sectors, sourcing data daily from official UK and EU government portals, trade publications and global news feeds.
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