Contract Details
•You will be responsible for organizing and managing incident calls, ensuring clear communication across technical and business teams, and maintaining accurate incident documentation and reporting. The role also involves developing and refining incident management processes, standards, and playbooks to strengthen the organization's overall response capability. • Manage the end-to-end incident lifecycle in alignment with NIST best practices. • Coordinate incident bridge calls, ensuring timely communication and collaboration. • Deliver incident reports and updates to multiple stakeholder groups, including leadership. • Develop and maintain incident management processes, documentation, and standards. • Utilize ServiceNow (preferred) or similar ticketing platforms for tracking and reporting. • Support continuous improvement initiatives and post-incident reviews.
Scope of Works
This contract has been awarded to SOFTCAT LTD - FCA by FCA in the United Kingdom. The contract is valued at £80,000 and falls under the Infrastructure sector.
About This Award
This contract award was published on 02 April 2026 via Contracts Finder (UK). The contract has been awarded to SOFTCAT LTD - FCA, work with a reported value of £80,000, issued by FCA in United Kingdom.
Sector: Infrastructure
This award is classified under Infrastructure. ContractAwarded.com tracks procurement awards across all major sectors, sourcing data daily from official UK and EU government portals, trade publications and global news feeds.
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