Contract Details
The project will deliver the following outcomes: The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: Improving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; Efficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); Improve effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); Delivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; Improved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; Improved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate; Improved contract management by a dedicated resource; and Improved and regular staff training, including using the Council's Learning and Development team.
Scope of Works
This contract has been awarded to Access UK Ltd by North Northamptonshire Council in the United Kingdom. The contract is valued at £1,143,095 and falls under the Technology sector.
About This Award
This contract award was published on 14 June 2024 via Contracts Finder (UK). The contract has been awarded to Access UK Ltd, work with a reported value of £1,143,095, issued by North Northamptonshire Council in United Kingdom.
Sector: Technology
This award is classified under Technology. ContractAwarded.com tracks procurement awards across all major sectors, sourcing data daily from official UK and EU government portals, trade publications and global news feeds.
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