Contract Details

Housing 21 awarded a contractor to provide a Call Monitoring service via a Restricted Tender process. In addition Housing 21 may also want to include an out of hours responsive repairs handling service to be included. This contract is for a period of 5 years with an option 2 years + 2 years + 1 year.

Scope of Works

This contract has been awarded to Appello Careline Limited by Housing 21 in the United Kingdom. The contract is valued at £14,000,000 and falls under the Construction sector.

Contract awarded to Appello Careline Limited — Value: £14,000,000 — Authority: Housing 21.

About This Award

This contract award was published on 31 October 2025 via Contracts Finder (UK). The contract has been awarded to Appello Careline Limited, work with a reported value of £14,000,000, issued by Housing 21 in United Kingdom.

Sector: Construction

This award is classified under Construction. ContractAwarded.com tracks procurement awards across all major sectors, sourcing data daily from official UK and EU government portals, trade publications and global news feeds.

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