Contract Details
The Contracting Authority (NHS Essex Integrated Care Board) has awarded a compliant Call-Off Contract to East of England Ambulance NHS Trust - Commercial Services [CallEEAST] for provision of a PALS & Complaints Contact Centre Service Essex Integrated Care Board (Essex ICB) that will provide PALS and Complaints call handling/contact centre services to facilitate timely effective response and resolution of patient issues. The contract commences 01st April 2026 and expires 30th September 2026. The estimated value of the new contract (£114.066.24) and the cumulative spend to date (£39,152). This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least £30,000 inclusive of VAT in accordance with the Public Contract Regulations 2015, which govern the Framework Agreement his Call-Off Contract is associated with.
Scope of Works
This contract has been awarded to East of England Ambulance NHS Trust - Commercial Services [CallE by ATTAIN HEALTH MANAGEMENT SERVICES LTD in the United Kingdom. The contract is valued at £11,406,624 and falls under the Healthcare sector.
About This Award
This contract award was published on 01 April 2026 via Contracts Finder (UK). The contract has been awarded to East of England Ambulance NHS Trust - Commercial Services [CallE, work with a reported value of £11,406,624, issued by ATTAIN HEALTH MANAGEMENT SERVICES LTD in United Kingdom.
Sector: Healthcare
This award is classified under Healthcare. ContractAwarded.com tracks procurement awards across all major sectors, sourcing data daily from official UK and EU government portals, trade publications and global news feeds.
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